Whilst it may not be difficult to find a contract office cleaning company being able to find a company that can do the work quickly and effectively is a little more difficult to do. Do you already have a good checklist of questions to ask when you contact the cleaning company? We can help by [...]
Whilst it may not be difficult to find a contract office cleaning company being able to find a company that can do the work quickly and effectively is a little more difficult to do. Do you already have a good checklist of questions to ask when you contact the cleaning company?
We can help by giving you a few questions to think about before interviewing.
Do you think the person you are talking to really understands what you are looking for in your office cleaning service contract standards? Have they visited your office and walked around it to see what needs to be done. Did they ask you enough questions to get your opinions of what you need? The representative should be able to translate your needs into specific instructions for the cleaners.
Are they flexible? Office environments can be always changing as teams as they expand in size will often move to different locations within a building or even to a different building. This shift of furniture and equipment also makes changes in cleaning requirements and the cleaning service provider should be flexible enough to alter your service agreement.
Are you allowed to give feedback? Don’t forget however that feedback should be more than just a survey form that you fill out each month and never see any changes as a consequence
Quality control inspections.
Quality control is important especially at the beginning of your contract. You should be sure that the local manager is going to be visiting regularly at the beginning to check on office cleaning standards and ensure that the cleaners standards exceed your own. After this, random spot checks should be made in order to ensure that the cleaners are doing the job as per your agreed specifications.
Finally do they do have systems in place that will assure you that you will be able to get access to senior managers direct in order to sort out any issues that may come up during the cleaning contract. And, they should handle support calls in a manner that assures you that action is being taken.
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